Customer service

Experience Southern Texas hospitality at Carter Creek Tasting Room. We are proud to be part of the Texas Hill Country Wine Tasting experience and offer our award winning wines to our customers.

Carter Creek Winery will be happy to replace bottles should the wine be spoiled, deteriorated or contaminated. If you do happen to experience a spoiled, deteriorated or contaminated wine, please do not pour out the wine, kindly place the cork back in the bottle and call 844.553.0336.   Carter Creek Winery will not refund unwanted wines. For all other orders including will call orders, shipped wine or merchandise, Carter Creek Winery will allow the order to be canceled within 48-hours of purchase, for store credit. Our Tasting Room Team stands at the ready to assist you in any way that we can!

If there is anything we may assist you with, please feel free to contact us at 844.553.0336.